LifeTime Warranty/ Contact Us
We're here to assist you with any questions or concerns you may have about our products. Our commitment to quality is backed by our lifetime warranty. In the rare event that you experience any issues with your hammock, we're ready to take care of it promptly. Simply fill out the form below, and we'll be in touch with you shortly.
To ensure we can address the problem effectively, we may request some pictures and details about how and why it occurred. This information helps us identify any possible improvements for the future. Once we've gathered the necessary information, we'll send you a brand new product at no additional cost. It's our way of showing appreciation for your trust in us as a customer.
We kindly remind you to avoid misusing or exposing your hammock to excessive sunlight, as this may cause damage over time. Taking proper care of your hammock will help maximize its lifespan and enjoyment.